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Date: Fri, 16 Apr 2004 17:23:15 +0300 (IDT)
From: Jacques Goldberg <goldberg@phep2.technion.ac.il>
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Reply-To: Jacques Goldberg <Jacques.Goldberg@cern.ch>
To: =?iso-8859-1?Q?Ingeniero_Mantenci=F3n_Plantas_=28Teniente=29?= <TeIngMPl@codelco.cl>
Cc: "'discuss@linmodems.org'" <discuss@linmodems.org>
Subject: Re: US Robotics + SuSE 9.0
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On Fri, 16 Apr 2004, [iso-8859-1] Ingeniero Mantención Plantas (Teniente) wrote:

>  I need help with my modem... It's a US Robotics 3298 (OEM) with no support
> from manufacturer website.
  This is incorrect as you will see below.
> I have already install SuSE 9.0 Pro in my
> computer and the modem is not recognized by linux. Installed kernel is
> 2.4.21-99-athlon. I have tried to install a rpm file for US Robotics modems,
> but once installed, the modem is still not recognized...
>  I have tried the scan modem tool, the modem is found in ttyS3...
>  With wvdialconf I have no result...

  Have you downloaded scanModem from its official site
http://linmodems.technion.ac.il ?
  The instructions to use scanModem do ask you to send ModemData.txt when
asking for help.

  Who found your modem as /dev/ttyS3  ? wvdialconf ?

  The information which you supplied above is not sufficient to be able to
help you.
  When you purchased your USRobotics modem, was the word Winmodem printed
on the box?
  You "downloaded a file". Which file ? LNUX_3ComMdm-1.0-1.i386.rpm ,
perhaps? If yes, you have gotten 3 files installed:
  /bin/3ComMdm
  /etc/rc.d/init.d/serial
  /usr/man/man1/3ComMdm.1

Have you studied the third one, with the command    man 3ComMdm  ?
Have you rebooted your computer after installing the rpm file ?
Has wvdialconf created the file /etc/wvdial.conf and if yes can you please
send it?

                                              Jacques

PS: sorry, I have no such modem to test it myself!

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Last modified: Wed Jul 30 11:02:43 EDT 2003